1/26/2024 0 Comments Massive mail delays uk feb 2016Most of the following charts, by the way, are interactive and you can scroll over them for more stats. Here’s a chart based on that data, showing the national scores for First Class Mail from February through December 2020 compared with the same months in 2019. 2020) to encompass the first quarter of FY 2021 (Oct.-Dec., 2020). In this case, however, the Commission has sought weekly performance scores, and the requests go beyond the fiscal year (Oct. Normally the Postal Service provides quarterly and annual service performance reports for the fiscal year covered by the compliance review. 2020), disaggregated for each USPS geographic Area and the nation. The first spreadsheet shows service performance for First-Class Mail, Marketing Mail, and Periodicals on a weekly basis for the period FY 2019, FY 2020, and the first quarter of FY 2021 (Oct. 6, the Postal Service provided two data sets on service performance. In response to Chairman’s Information Request No. So the reports submitted to the Commission do not provide a simple explanation of what’s behind the poor service, but they can shed some light on the question and perhaps suggest paths toward a solution. The various causes are difficult to isolate and quantify, particularly because they interact and compound each other. The Postmaster General has acknowledged that operational changes made in July caused delays, but the Postal Service says the system adjusted to these changes in a matter of weeks and they were not a factor in the delays that followed. It has also cited bad weather, the need to prioritize election mail and other factors. Over the past few weeks, the Commission and its newly appointed Chairman have filed a number of information requests seeking data from the Postal Service about the scope and causes of these delays.Īccording to the service performance data provided by the Postal Service, the delays began at a modest level in March 2020 when the pandemic started, deepened noticeably in July when the Postal Service implemented cost-cutting operational changes, improved modestly in the fall, and then got much worse in December with the holiday mail crush.Īs for the causes of the delays, the Postal Service has blamed COVID - the surge in packages, employee availability problems, more dependence on surface transportation because of a lack of available space on aircraft, and so on. The Postal Regulatory Commission’s annual compliance review ordinarily focuses on postal rates, but this year, due to widespread reports of mail delays over the past several months, the Commission has been scrutinizing on-time service performance.
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